Legal Policies
Warranty Policy
1. Warranty Coverage
The warranty covers any functional defects for a period of 30 calendar days. Cosmetic warranty is limited to 72 hours after product receipt.
2. Warranty Exclusions
The following are not covered by our warranty:
- Physical damage
- Water damage
- Normal wear and tear
- iCloud lock, MDM lock, SIM lock
- Devices opened or repaired by a third party
3. Filing a Warranty Claim
To file a warranty claim, contact us at rma@cykero.eu with your order number, proof of purchase, and a description of the issue.
4. Replacement or Repair
Products will be repaired or replaced during the warranty period. If a repair or replacement is not possible, a credit note will be issued.